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Shipping & Terms

Shipping & Terms

Terms and Conditions of Sale - Reflex Pty Ltd  - Trading as Just Castors ... Internet Sales

All Prices shown are in Australian Dollars and include GST.

Freight Charges Overview

The Standard Freight Charge for orders less than $250.00 delivered by Just Castors into Qualifying Shipping Zones in the Sydney, Wollongong, Gosford, Newcastle, ACT, Melbourne, Brisbane & Gold Coast areas is $20.00

The Standard Freight Charge for orders $250.00 or over delivered by Just Castors into Qualifying Shipping Zones in the Sydney, Wollongong, Gosford, Newcastle, ACT, Melbourne, Brisbane & Gold Coast areas is free of charge

Freight status is determined automatically based on the Postcode contained in the "Shipping Address" field in the Checkout area of the Just Castors website.

For delivery outside the Qualifying Shipping Zones, freight cannot be determined at the time of the transaction. However you may still place your order and. we will then make contact by email or telephone with a quotation for the freight component

Shipping Options

Shipping Options available at the Checkout are:

1. Delivery by Just Castors

This option is automatically selected if the Postcode contained in the "Shipping Address" field in the Checkout area of the Just Castors website falls within the Qualifying Shipping Zones in the Sydney, Wollongong, Gosford, Newcastle, ACT, Melbourne, Brisbane & Gold Coast areas.

2. Freight cannot be determined

This option is automatically selected if the Postcode contained in the "Shipping Address" field in the Checkout area of the Just Castors website falls outside the Standard Freight Charge for Qualifying Shipping Zones in the Sydney, Wollongong, Gosford, Newcastle, ACT, Melbourne, Brisbane & Gold Coast areas. This means that freight cannot be determined at the time of the transaction. However you may still place your order and. we will contact you with a quotation for the freight component.

Payment Methods

Payment Methods available at the Checkout are:

1. Credit Card Online Processing

This Method may be used for the following Shipping Options:

  • DELIVER BY JUST CASTORS

2. Paypal Online Processing

This Method may be used for the following Shipping Options:

  • DELIVER BY JUST CASTORS

3. Direct Bank Deposit

This Method may be used for the following Shipping Options.

  • DELIVER BY JUST CASTORS 

Note: Funds must be cleared before the dispatch of the goods.

4. Freight to be Advised

This Method may be used for the following Shipping Options.

  • FREIGHT CANNOT BE DETERMINED

Once we have received your order, we will contact you regarding Freight Charges and a suitable offline payment method.

Stock Availability

Our aim is to hold stock or have immediate access to most of the lines available for sale on-line. We will advise by email or telephone any stock shortages or non availability. In some cases an alternative (available ex stock) may be offered.
Orders will be despatched within three days of receipt of order or you will be contacted.

Privacy Statement

All personal details are strictly confidential and are not available to any third party under any circumstances. This is a secure site and any credit card details provided on this site are encrypted and totally secure.

Disclaimer

All information in this on-line catalogue has been presented in good faith. We have endeavoured to provide specifications which we believe to be correct at the time of entry. Just Castors or its suppliers, distributors and service providers accept no responsibility for omissions or errors that may have occurred. All brands and logos are registered trademarks and are subject to copyright.

Returns Policy

Goods may be returned for credit or exchange under the following conditions:

  • You must contact Reflex by telephone, fax or email to arrange for return. Returns (or notice of intention to return ) will only be accepted within 14 days of receipt of goods.
  • Items must be in as new condition. Reflex reserves the right to refuse the return of any goods if they appear used or are damaged in any way.
  • The original Reflex invoice supplied with the goods must be produced for verification.
  • Delivery charges will not be refunded.
  • A restocking / handling fee may be charged on some items 
  • Goods can be returned or exchanged personally at any Reflex Branch, see Locations, or returned by carrier freight prepaid by you.
  • Goods must be securely packed to avoid damage during return.

Damaged Goods

Damaged goods must be advised by phone, fax or email within two days of receipt otherwise the claim will not be accepted.

Terms & Conditions Of Sale Reflex Pty Ltd - Trading as Just Castors ... General

  1. No conditions or warranties apply or are given unless expressly hereinafter set out and all conditions and warranties implied by statute or otherwise are hereby expressly excluded.
  2. All prices are subject to change without notice but if quoted such quotes shall stand for sixty days unless otherwise stated in writing.
  3. Subject to paragraph 12 of these terms and conditions the property in all goods shall pass to the purchaser upon delivery to a carrier or upon despatch from the seller's premises if no carrier is involved and in any event risk shall pass at the point of time irrespective of whether freight or despatch charges are paid by the purchaser or not.
  4. No variation of an order after date of invoice shall effect the liability of the purchaser unless the written consent of the seller is first had and obtained.
  5. Delay in shipment or delivery due to any reason whatsoever whether beyond the control of the seller or not shall not give rise to any claim for cancellation or consequential damages.
  6. Goods are warranted to be free from defects in workmanship and materials. No warranty is given as to fitness or suitability for any specific application or use. All warranties and conditions implied by law are hereby expressly negatived. The seller disclaims all liability for any consequential loss or damages.
  7. Goods defective in workmanship or materials will be replaced free of charge if delivered to the seller at Sydney or Gosford carriage paid within fourteen days of goods being delivered to the purchaser. In the case of faulty goods not manufactured by the seller, the purchaser is entitled only to such benefits as the seller receives from the supplier.
  8. Where the goods sold to the purchaser are plans drawings specifications and or associated schedules and details no responsibility is accepted by the seller for any errors or omissions on or in relation to the said plans drawings specifications and or associated schedules and details supplied by the seller nor for misconstruction or misinterpretation thereof during subsequent manufacture or construction.
  9. The purchaser shall indemnify the seller against any claim against the seller for any breach of a Registered Design, Letters Patent, Trade Mark or any copyright or other similar matter or thing arising from the use by the purchaser of the sellers goods whether the purchaser modifies or otherwise deals with the goods or not.
  10. Any property lodged with the seller in relation to a purchase shall be stored by the seller at the depositor's risk and no responsibility for the same is or will be accepted by the seller.
  11. The giving or issuing of an order for goods by the purchaser to the seller shall be deemed to be an acceptance of these conditions.
  12. Title to all goods sold and delivered to the customer shall remain with the supplier and will not pass to the customer until such time as all monies due from the customer to the supplier are paid. In the event that the said goods or any part thereof are sold by the customer on credit terms and there remains monies due by the customer to the supplier then any debt due to the customer shall be the property of the supplier (to the extent of the debt due from the customer to the supplier). The supplier shall have full authority to direct payment of such debt as if the supplier were the customer in relationship to the party to whom the goods have been sold. That the supplier has the right to collect from a sub-purchaser the proceeds of sale of the goods originally supplied or of the new goods with which they have been mixed or incorporated.
  13. All differences arising out of this agreement shall be referred to the decision of an Arbitrator to be appointed in writing by each of the parties within fourteen days after having been required in writing so to do by either of the parties, or in case the Arbitrators do not agree, of an Umpire appointed in writing by the Arbitrators before entering upon the conference. The Umpire shall sit with the Arbitrators and preside at their meetings. The making of an award shall, subject to any relevant statutory provision to the contrary, be a condition precedent to any right of action against the seller, but if such action be not commenced within six months of the making of an award the right of action shall be deemed to be abandoned and released. After the expiration of six months of the accrual of the cause of action the seller shall not be liable in respect of any claim therefore unless such claim shall in the meantime have been referred to arbitration. Notwithstanding anything herein before contained the seller shall not be in any way prejudiced from taking action against a purchaser for non-payment of any amount due under this agreement.
 

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